Chauncey's Pawn & Gun in 404 South Hughes Boulevard

Customer Reviews about Chauncey's Pawn & Gun:

• ★ ☆ ☆ ☆ ☆
  I went in against my better judgement. I have heard horror stories about this place. They had a gun I wanted so I gave them a shot. Customer service is horrible, well, at the gun counter anyways. The guy with a beard was talking to a couple telling them how Chauncey's sells 2.4 million guns a year, lol. Then the couple was asking a straight forward question about what comes with a particular gun they were going to purchase. Beard guy was blowing them off till he said "are you definitely going to buy", then actually tried to help them after they said yes. Spewing all kinds of bad sales pitches. They leave. I ask to see the gun I wanted to buy, WITH MONEY IN POCKET TO PURCHASE SAID GUN. Beard guy pulls it out I start looking it over. The gun had blemishes in the finish, I point it out and he says it is a dark spot, ok buddy, looks like they tried to spot reblue a scratch. I asked if they had anymore I could see because I wanted to buy one. He starts telling me some bull$hi* about how they have not got any of this gun in since Christmas, and how he would have to go look through 4 storage rooms to find one, probably had to sort through the millions of guns in the back. Dude comes back with a completely different gun than I was looking at. Needles to say they lost a sale, customer, and gained another person telling the community to avoid at all costs. Save your time and money people. And just the final word for people looking at firearms, they try to talk to you like you have never seen or heard of any gun and tell you how they bought the same gun for hundreds more than their price they have on it. OWNERSHIP YOU NEED NEW SALESPEOPLE AT YOUR STORE WITH A SENSE OF CUSTOMER SERVICE. The large guy with the horrible neck tattoo is just as bad except he seems like he might actually want to help but is just talking about getting on unemployment when I was in there.
  By 2005acmk, August 28, 2017
• ★ ☆ ☆ ☆ ☆
  I took a guitar I had never used with a case and DVD +3 knives a Gerber knife and 2 very nice S&W knives and they wanted to give me $12 $2 for the knives and $10 for the guitar that's insane I had another pawn shop offer me $5 just for the gerber and had a guitar shop appraise my guitar at around $40 (they didn't have a Licence to buy it) I didn't even want cash I just wanted to trade them for a Boker Kalashnikov plus their customer service is always terrible they honestly dont deserve 1 star but 1 is the lowest it goes only good thing about them is they do have some cool stuff (always overpriced tho) just get rid of the of the staff and u could have a decent business
  By Fenrir TheDarkWolf, June 19, 2017
• ★ ★ ★ ★ ★
  Went in looking for a specific rifle, the salesman was helpful in finding the one I wanted with several options in terms of new and used. He even was kind enough to show me a few other guns I had no interest in buying that day. Left satisfied with exactly what I needed. This is the second gun I've bought from them and I'll continue my patronage. Also, I see a lot of negative reviews reguarding customer service, in my experience the sales staff are strictly business, which is to be expected. You're buying a gun not a computer or a car, they're jut going to hold your hand. And if you're not buying you're wasting their time, and why should they bother taking down 15 guns and answering 50 questions you probably know the answer to, but feel like asking to look smart. Ps dope Wu Tang tat
  By Jake McFarlane, March 17, 2017

Photo gallery of Chauncey's Pawn & Gun

About Chauncey's Pawn & Gun in Elizabeth City